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Why is only 1 pre-order product added to the cart?

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There would be one possible reason for this case. If you are using the function of Discount and  Partial payment in the old preorder model, the app system will only assist to buy 1 pre-order product

When clicking to Pre-order button, you will be redirected to Check-out page and skip the cart page

 

 

For your reference: https://globo.io/kb/how-to-add-the-partial-payment-discount-products-to-the-cart-to-purchase-many-products-at-the-same-cart

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