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Set up SMTP email

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  • This is an optional setting. If you set up SMTP, the email notification will be sent from your own email address.
  • If you do not configure this option, email notifications will be sent from our email server ([email protected]) by default

In the app Timo Subscription: 

  1. From app admin page, click Setting > SMTP Emails
  2. Tick on the checkbox
  3. Enter your account information
  4. Click Save


Below is the step to set up  Google SMTP for your reference.

Configure SMTP account: 

Step 1: Allow Access to Google Accoun

Before using Gmail SMTP, you need to authorize your server to access your Google account.

Click here > log into your Gmail account > click Continue button. This will enable your account to access your new device (webserver).


  • You should use your main Google account to achieve this purpose
  • If you have merged accounts from google you will receive an authentication error


Step 2: Generate App Password if 2-Step Verification is Enabled

  1. Please make sure 2-Step Verification is enabled in your Google accountLearn more
  2. Then click here to generate App password
  3. Select Other/Custom name from Select App, give it a name such as “DO – Production Server” and then click Generate
  4. Note down the application password as it will be required in the next step

Step 3: Configure Gmail on the SMTP Add-on

Enter the Gmail details inside SMTP app (to activate SMTP app).

  1. Enable “Use custom SMTP”
  2. Enter smtp.gmail.com as your host
  3. Use port 465
  4. Enter your Gmail login username [email protected]
  5. Enter your App password


App password in step 5 is the app password generated in Step #2 above. It’s NOT your Gmail account password.


If you have any questions or concerns, don’t hesitate to contact us at [email protected]. We are always willing to help with all sincerity.
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