In order to send email manually to customers to remind them to complete their pre-order payment, there will be two ways below
Send from the Order pop up page.
- Go to the Shopify admin page
- Click Orders tab
- Tick on the checkbox of the partial payment orders
- Click More actions
- Click Email Payment Reminder
Send from the order detail page
- Go to the Shopify admin page
- Click Order tab
- Select a particular partial payment order
- Click More actions
- Click Email Payment Reminder